SC Proactive Training agrees to provide personal training and/or online coaching services, including but not limited to exercise programming, nutritional guidance, and lifestyle support.

Clients confirm they are in good health and physically able to participate in exercise. Any injuries, medical conditions, or concerns must be disclosed prior to starting each session. Clients agree to consult a medical professional if unsure.

All sessions/coaching packages must be paid in advance unless otherwise agreed. Payments are non-refundable unless stated otherwise. Missed sessions will still be charged.

A minimum of 24 hours’ notice is required to cancel or reschedule a session. Failure to provide sufficient notice will result in loss of that session and the fees for that session will still be chargeable. However, this may be waived at our discretion in the case of a genuine emergency or medical issue.

Clients agree to:

Lack of communication may affect results and service quality.

Results vary depending on individual effort, consistency, lifestyle, and adherence. No specific outcomes are guaranteed.

Clients acknowledge that participation in fitness activities carries risk. SC Proactive Training is not liable for injuries sustained during training and on our premises except where caused by negligence.

All client information will be kept confidential and used only for coaching purposes.

Progress photos, testimonials, or results may be used for marketing purposes only with the client’s consent.

SC Proactive Training reserves the right to terminate services if the client behaves inappropriately, fails to comply with terms, or poses a risk to themselves or others.

I value your time and aim to deliver all sessions as scheduled. In the event that I am late or need to cancel, the following will apply:

Coach lateness: If I am late to a session, the full session time will either be honoured by extending the session where possible, or the missed time will be credited or added to a future session.

Coach cancellation (more than 24 hours’ notice): The session will be rescheduled at a mutually convenient time.

Coach cancellation (within 24 hours): Clients will be offered either a rescheduled session at their convenience or a full refund for that session.

Repeated cancellations: In the unlikely event of repeated cancellations on my part, clients may request a refund for any unused sessions.

Exceptional circumstances: In rare cases of illness or emergency, I will communicate as soon as possible and arrange a suitable resolution (reschedule or refund).

By submitting their email below, the client confirms they have read, understood, and agreed to these terms and conditions.